Quality-Controlled Dropshipping

Two-Step Dropshipping With Quality Inspection

Eliminate the quality problems of traditional dropshipping. We inspect your products before they reach customers, ensuring higher satisfaction and fewer returns.

Two-Step Dropshipping
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Fill out this quick form to receive a customized quote for your dropshipping business. Our specialists will analyze your specific requirements and show you how we can help improve your customer satisfaction.

  • Quality inspection before shipping
  • Custom branded packaging options
  • Up to 30% reduction in returns

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Why Choose Two-Step Dropshipping?

Our two-step dropshipping process solves the biggest problems of traditional dropshipping models while maintaining the low overhead benefits.

Quality Inspection

Every product is inspected upon arrival at our facility to filter out defective or damaged items before they reach your customers. This reduces returns by up to 90%.

Higher Customer Satisfaction

Customers receive only perfect items, leading to 5-star reviews instead of complaints. Our clients see an average 30% increase in positive feedback.

Custom Branding

Transform anonymous dropshipping into a branded experience. We add your custom packaging, inserts, and thank you cards to create a premium unboxing experience.

How Two-Step Dropshipping Works

Our streamlined process combines the best of dropshipping and traditional fulfillment for a superior customer experience.

1

You Receive Orders

Your customers shop on your website or marketplace listings as usual. Orders are automatically sent to our system.

2

Supplier Ships to Us

Products are shipped directly from your suppliers to our facility instead of going straight to customers.

3

We Inspect & Process

Our team inspects items, rejects defective products, adds your custom branding, and prepares orders for final shipment.

4

Ship to Customer

Perfect, branded orders are shipped to your customers with tracking information automatically updated in your store.

Features of Our Two-Step Dropshipping

Combine the benefits of traditional dropshipping with quality control and branding for a superior business model.

Enhanced Product Quality

  • 100% inspection of all products before shipping to customers
  • Detailed quality criteria customized to your product specifications
  • Photographic documentation of defective items for supplier claims
  • Product testing for functionality where applicable

Brand Building Features

  • Custom branded packaging and boxing options
  • Personalized thank you cards and marketing inserts
  • Custom shipping labels with your branding instead of supplier information
  • Gift wrapping and special packaging services

Two-Step vs. Traditional Dropshipping

Two-Step Dropshipping

  • Quality-controlled products with 90% fewer defects
  • Custom branded packaging and inserts
  • Professional, consistent packaging
  • US-based shipping with faster delivery times
  • Higher customer satisfaction and reviews
  • Still maintains low inventory investment

Traditional Dropshipping

  • No quality control or inspection
  • Generic packaging with supplier branding
  • Inconsistent packaging quality
  • Often ships from overseas with long delivery times
  • Higher return rates and customer complaints
  • Low inventory investment

Easy Integration With Your Store

Our two-step dropshipping service integrates seamlessly with all major e-commerce platforms and marketplaces.

Shopify Integration
WooCommerce Integration
Amazon Integration
Etsy Integration
Client Success Stories

What Our Clients Say

Don't just take our word for it. Here's what business owners like you have to say about our fulfillment services.

Our Ratings Across Platforms

G
Google Reviews
4.8/5

Based on 127 reviews

T
Trustpilot
4.9/5

Based on 83 reviews

"It's a lot easier to just use Horizon instead of getting our own warehouse and employees, plus the bulk shipping discounts they have are pretty good."

Saher

Candle Company

"The daily updates they send me are actually very useful. Knowing exactly when all my orders go out is a huge help. My last 3PL didn't have that."

Emily

Beauty Company

"It's actually hard to find good pricing for heavy products, but the pricing they sent me was very competitive. I'm saving a lot of money."

Michael

Fitness Supplies

More Success Stories

Verified Client

"This is our 3rd 3pl in the past 2 years, and Horizon is by far the best. They're very responsive and have a great system."

Robert

Umbrella Brand

Verified Client

"Everything's been great so far, there was only one mishap where the shipping carrier lost our an order but Horizon made it right and reimbursed us even though it was the shipping carrier's fault."

Sheila

Cleaning Supplies

Verified Client

"I really underestimated the fact that all of our fulfillment would be automated. We barely have to do anything on the fulfillment side, which makes our lives a lot easier."

Sarah

Glassware Brand

Ready to join our satisfied customers?

Experience the same level of service and savings that has earned us top ratings across review platforms.

Common Questions

Two-Step Dropshipping FAQs

Common questions about our two-step dropshipping service

Two-step dropshipping is an improved dropshipping model where products are shipped from suppliers to our facility first, instead of directly to customers. We inspect each item for quality, add your custom branding materials, and then ship perfect products to your customers.
Traditional dropshipping sends products directly from suppliers to customers without inspection, often resulting in quality issues, long shipping times, and generic packaging. Two-step dropshipping adds quality control, consistent branding, and faster US-based shipping, while still maintaining the low inventory investment benefits of the dropshipping model.
While two-step dropshipping has slightly higher fulfillment costs than traditional dropshipping, our clients typically see a 30% reduction in returns and disputes, higher average order values, and improved customer lifetime value. Pricing depends on your specific products, order volume, and customization needs. Contact us for a personalized quote.
When we identify defective or damaged products, we document the issues with photographs, notify you immediately, and can either return the items to your supplier or dispose of them based on your preferences. We can also help coordinate replacements with your suppliers.
Orders from your store are automatically sent to our system. We then coordinate with your suppliers to ship products to our facility, where we inspect them, add your branding materials, and ship to customers. Tracking information is automatically updated in your store platform.
Two-step dropshipping typically adds 1-3 days to the overall delivery timeframe compared to direct international dropshipping. However, we offer expedited processing that can actually make delivery times faster for US customers compared to international shipping. Additionally, the improved quality and presentation significantly reduce customer complaints about shipping times.
We integrate with all major e-commerce platforms and marketplaces, including Shopify, WooCommerce, Amazon, eBay, Etsy, BigCommerce, Magento, and more. Our API and app connections enable automatic order synchronization and tracking updates.
We offer a wide range of branding options, including custom boxes, poly mailers, tissue paper, packing tape, thank you cards, promotional inserts, product information cards, stickers, and gift wrapping. You can provide your own materials or we can produce them for you.

Still have questions?

Our fulfillment experts are ready to answer any questions you may have about our services.

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